Terms of service
Terms & Conditions
Last Updated: April 20, 2026
Welcome to Vantigo Shop (http://vantigo-shop.com/). This website is operated by Vantigo Shop. Throughout the site, the terms “we,” “us,” and “our” refer to Vantigo Shop. By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy.
1. Eligibility & Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your province or territory of residence within Canada. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to Canadian copyright and consumer protection laws).
2. Fulfillment & Global Logistics Disclosure
Vantigo Shop operates as a modern e-commerce brand. To provide our Canadian customers with a diverse selection of high-quality products at competitive prices, we utilize a global logistics network. Orders are dispatched from our international distribution centers. All brand management, administrative services, and customer support operations are headquartered in Ottawa, Canada.
3. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund & Return Policy.
4. Pricing, Taxes & DDP
- Currency: All prices are displayed in Canadian Dollars (CAD).
- Taxes: Applicable GST/HST/PST is included in the final price or calculated at checkout.
- No Surprise Fees: We operate on a Delivered Duty Paid (DDP) basis. We handle customs clearance and prepay import duties so that you will not face additional "fees at the door" upon delivery.
5. Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to upload or transmit viruses or any other type of malicious code.
6. Limitation of Liability
All products and services are provided “as is” and “as available,” except where warranties are required under Canadian Consumer Protection Laws. To the extent permitted by law, Vantigo Shop is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.
7. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Contact Information
Questions about the Terms of Service should be sent to us at:
Email: info@vantigo-shop.com
Administrative Address (Not for Returns):
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada