Privacy policy
Privacy Policy
Last Updated: April 20, 2026
Vantigo Shop operates this store and website (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from vantigo-shop.com or otherwise communicate with us. Vantigo Shop is powered by Shopify, which enables us to provide these Services to you.
1. PIPEDA Compliance & Personal Information We Collect
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we collect information that identifies or can reasonably be linked to you. This includes:
- Contact Details: Name, billing address, shipping address, and email address.
- Financial Information: Payment card details and transaction history (processed securely via Shopify).
- Device Information: IP address, browser type, and unique identifiers collected automatically through cookies and similar technologies.
- Usage Data: Information regarding your interaction with our Services.
2. How We Use Your Personal Information
We use your personal information to provide you with the Services, fulfill our contractual obligations, and improve your experience, including:
- Processing payments and arranging for the fulfillment and shipping of your orders.
- Providing customer support and responding to inquiries.
- Marketing and advertising (provided you have opted-in).
- Detecting and preventing fraudulent or illegal activity.
3. International Transfers & Global Fulfillment
To provide a curated selection of products at competitive prices, Vantigo Shop utilizes a global logistics network. Consequently, your personal information may be transferred to, stored, and processed by our service providers (including Shopify and international logistics partners) in countries outside of Canada. By using our Services, you acknowledge that your information may be subject to the laws of the jurisdictions in which these service providers operate.
4. Disclosure of Personal Information
We may disclose your personal information to third parties for legitimate business purposes, such as:
- Shopify: To power our online infrastructure.
- Service Providers: Including payment processors, data analytics providers, and shipping partners.
- Legal Obligations: To comply with applicable Canadian laws or respond to valid legal processes from government agencies.
5. Your Rights and Choices
Under Canadian law, you have the right to request access to the personal information we hold about you and to request that any inaccuracies be corrected. You may also withdraw your consent for us to use your information for marketing purposes at any time by using the "unsubscribe" link in our emails or by contacting us directly.
6. Security and Retention
We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, and disclosure of personal information. We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal and regulatory requirements.
Contact Information
Should you have any questions about our privacy practices, or if you would like to exercise your rights, please contact our Privacy Officer at:
Email: info@vantigo-shop.com
Administrative Address (Not for Returns):
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
Vantigo Shop – Committed to transparency and protecting your privacy.